SHFM Critical Issues Conference Set To Take Centerstage At NYU

SHFM Critical Issues Conference

Metro New York and the nation’s leading Client Liaisons, Self-Operators, Contractors and Integrated Facility Managers are set to gather for the annual SHFM Critical Issues Conference (CIC) this week in New York City.

SHFM Critical Issues ConferenceSHFM – The Society for Hospitality and Foodservice Management serves the needs and interest of executives in the corporate foodservice and workplace hospitality industries. SHFM hosts events across the country that enable industry professionals to come together to exchange ideas with industry professionals who share similar challenges and agendas. This year’s SHFM Critical Issues Conference is slated for NYU’s Kimmel Center on Wednesday, April 4th. An all-star cast slate of presenters will explore this year’s conference theme: DESIGNING THE EVOLUTIONARY WORK SPACE EXPERIENCE.

CIC moderator John Nackely will lead  an engaging dialogue that will focus on an interactive discussion of the drivers changing the way we design work space and serve customers. Attendees will have the opportunity to discover the implications for design strategy and analyze how to innovate in a foodservice and hospitality environment.

Nackley brings unique qualifications to moderator post. He has been the President and CEO of InterMetro, a division of The Ali Group, for over 22 years. Under his leadership, Metro has become a global force in offering space optimization and productivity solutions, which gives Nackely a unique perspective on current trends in the foodservice industry. He cites changing menus, technology and automation as just a few of the drivers changing the way we design and serve.

SHFM Critical Issues Conference

M. Tucker July 2018 728×90

The former SHFM award winner will be joined in the panel by Michael Bonomo, Director of Global Workplace, CannonDesign; Deloitte Digital Managing Director Mike Church; Connie Dickson, Principal at Rippe Associates; and Christine Gurtler who serves as Design Director at Manhattan’s Jacobs | Doland | Beer, LLC.

“Our goal is to help CIC attendees create strategies to simplify the way you configure space,” noted Nackely. “We also hope to challenge the group with key questions including: how can you reinvent your services, refocus your core audience or  redefine the purpose of your brand.”

The panel of Industry design consultants and  technology specialists will bring their additional expertise and informative examples. Attendees will be able to learn from the panels insight and project experience as they share work space perspectives on: key components and metrics of flexible design, emerging uses of technology, customer expectations and the enhanced customer experience, budgetary concerns and design requirements.

Nackely concluded: “We want SHFM CIC attendees to take away recommendations, ideas and a new appreciation for the critical importance of designing an evolutionary work space experience to ensure the most effective project collaboration and execution.”

The event will conclude with the opportunity for industry professionals to network. CIC’s “meet and greet” is designed to build relationships among operators and suppliers. Enjoy hors d’oeuvres and cocktails as you network—the perfect close to an insightful conference!

SHFM members oversee all facets of corporate foodservice and workplace hospitality, from cafes and retail operations to catering, vending and even fitness centers and child care services at major corporations In Metro New York throughout the US.


To learn more about the SHFM Critical Issues Conference, please visit their website