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New Report Reveals 49% of Consumers are Tipping More at Restaurants and Apps

While the pandemic has created a number of hurdles and obstacles for restaurants both this year and last — consumers appear to be digging deeper in their pockets to reward restaurant and food delivery service workers this year. What might be causing this increase in generosity?
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Sustainable Urgency

While the recently concluded United Nations Climate Change Conference in Glasgow Scotland didn’t produce everything many had hoped for— COP26 President Alok Sharma called it “a fragile win”— an agreement was signed by 197 countries establishing meaningful foundations...
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New Survey Outlines Growth of TikTok as Restaurant Marketing Tool

MGH, a full-service marketing and communications agency for franchise restaurants, sought to determine the level of influence the increasingly popular platform, TikTok, has on users within the restaurant industry. Their findings indicate that TikTok can be an incredibly useful... if used properly.
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Dram Shop Law: Can Bars Be Held Legally Responsible for Drunk Driving Accidents?

Drunk driving is responsible for nearly one-third of all traffic fatalities worldwide. In the vast majority of drunk driving accidents, the driver is found intoxicated with a blood alcohol content (BAC) above the legal limit. To protect the general public, many countries have enacted...
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Cidery Sensations: Adding a Foodservice Program

So, you’ve been to wineries, and you’ve been to breweries, but have you been to a cidery? These Fall destinations are growing in popularity, especially across the east coast, where there seems to be an apple orchard in every small town. Cideries are the perfect combination of...
Rich Products Rich's

Rich Products Updates Executive Team, Sets Stage for Transformational Change

Two top executives instrumental to the success of Rich Products (Rich's) are passing the baton to a new generation of leaders in a thoughtfully orchestrated transition that leverages their significant contributions at the 76-year-old global, family-owned food company...
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Polysporia: Many Beans, Many Grains, Many Thanks!

November is one of the most significant months of the year for me – a time to remember to give thanks for everything the earth provides… not from the American perspective tied to Thanksgiving and the associated traditions, rather from an ancient Greek tradition honoring the land...
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Why Restaurant Owners Should Care About Company Culture

The major transformation restaurant owners have in working with me is the shift in their company culture. Have you heard people talk about company culture and how important it is? As a systems guy who helps restaurant owners have a life and make money, I can tell you the systems are the easy part...
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Five Ways to Increase December Restaurant Revenue

You’re in the final stretch for a successful year and there is still some time to put points on the board. December is a time for celebration, for dining out, for dining in and for convenience. It's a great time of year to drive home some much needed additional revenue and...
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In Memory of An Inspiration

This has been a particularly hard week for all Day & Nite/All Service/Popular Plumbing/Performance Air Mechanical stakeholders. I really don't know if anyone can ever truly get over the loss of such a magnetic and caring person, exceptional and sincere professional...