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A Recipe for Success Through a Hard Insurance Market for Hospitality...

The continuing effects of COVID-19 dominated the hospitality industry over the last several years and these challenges have also had a major impact on risk management and insurance. Owners and operators of bars, restaurants, hotels, and associated businesses can become more resilient...

Steps To Avoid Costly Hospitality Employment-Related Lawsuits

From discrimination to wrongful termination, employment practice claims can carry a heavy price tag when businesses fail to have the right risk management procedures and insurance coverage in place. It’s impossible to prevent all lawsuits. However, you can take mitigating steps to reduce your business’ risk...

New York Restaurants Set For Battle Over ‘SWEAT’ Wage Theft Bill

The New York State Senate is poised to pass an employee-friendly bill that would amend New York’s lien law to enable employees to, upon filing a wage claim, obtain a temporary lien against their employer’s (or alleged employer’s) assets. A substantially similar bill was passed by the NYS Assembly...

Voluntary Benefits: The Missing Ingredient in Hospitality Talent Attraction & Retention

Employee retention is a serious issue that employers in the hospitality and food service industry are facing today and as businesses recover from impacts of the pandemic, labor shortages still threaten the progress. According to the Bureau of Labor Statistics, the industry has an annual...

Hospitality Delivery Service: Trends, Opportunities & Challenges

After seeing a substantial uptick in new delivery and carry-out services since the onset of the COVID-19 pandemic, this has been a lifeline for many restaurants to continue serving customers, keep employees working, and perpetuate a revenue stream. As such, the introduction of third-party delivery services...

LA Bars and Restaurants Deal With SafePassLA Vax Police Mandate

Thousands of Los Angeles businesses are required to ask patrons to show proof of vaccination before entering various types of venues. In response, Canoga Park Grandi Italiani owner Aron Celnik said he was not making even half of what he used to earn before the start of the pandemic and...

Reducing Risk with Modern Restaurant Technology

There are plenty of things that can keep you awake as a restaurant operator. Variables like rising food and labor costs, the possibility of a food safety issue sickening customers, or a new employee forgetting their training and creating a bad customer experience are all stressful...

Employee Benefits Key to Attracting (and Retaining) Employees

The hospitality business is undergoing a tough time re-hiring, hiring, and retaining front and back of house personnel. Attracting and retaining restaurant employees is not an easy task while navigating business operation during a pandemic. In fact, the overall turnover rate...