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What Does Inflation Mean for Your Restaurant Business?

Inflation in the restaurant business feels like it could be the knockout punch after the one-two combination that started in 2020. First the restaurant industry was hit with business restrictions and then the Great Resignation and now inflation is affecting your bottom line. The good news is you can do something about it today. 

How to Fix the #1 Reason Restaurant Customers Don’t Come Back

Restaurant owners often think they’re losing customers because of the competition. But what if I told you that while you might be losing a few to competition, it only accounts for about 9% of lost customers? Let’s talk about all the reasons you lose customers, the number one reason...

Are Your Restaurant Employees Doing More Harm than Good?

Have you ever had that feeling in the pit of your stomach that something is absolutely wrong with one of your employees? Like they’re doing more harm than good to your business even when, and especially when, you think they’re one of your best. If you can relate, then your gut is trying to tell you...

Make Challenges Opportunities and Lead Your Restaurant

If you’re looking in certain corners of the Internet these days, there is a lot of information about mindset, specifically a fixed mindset vs. a growth mindset. In my world, a restaurant owner with a growth mindset is more successful, better able to lead in their restaurant. Unfortunately...

Make Restaurant Accounting Work for You

Many restaurant owners fall into the trap of trying to do everything themselves, including bookkeeping and payroll. But what if I told you, while you might be saving hundreds of dollars each month not paying for those services, that you’re probably losing thousands of dollars each month...

UBS Arena, Elmont, NY: Behind The Dining Options

It’s hard to gauge whether there is more excitement for the opening of UBS Arena or the hockey team that will call it home. Both bring championship pedigrees with the New York Islanders known for their run of Stanley Cup championships in the 1980’s, and the concessionaire Delaware North...

5 Biggest Restaurant Business Predictions for 2022

2020 was like a raging wildfire. Then 2021 came, with some good and some hard stuff. For example, customers came back, but you also saw rising wages, rising food prices and some of those customers were mean as hell. Now that 2022 is here, I want to share to my five biggest predictions for the restaurant industry.

TOPS Diner, East Newark, NJ: Behind The Kitchen Design

As with so many second-generation restaurateurs, the Golemis Brothers have always wanted to put their stamp on the family eatery. With that mission in focus, ‘The Diner Capital of the World’ has welcomed a new gem: the new Tops Diner in East Newark, NJ. The novel structure’s goal is to...