24/7 Restaurant Equipment’s slogan says it all: “One call truly gets it all done.” Their team is passionate about bringing the best kitchen equipment to small businesses, hospitals, and chain restaurants across the Tri-State area and support it with efficient and quality service to all customers and patrons.
“I love helping people,” said Christian Hernandez, a former kitchen equipment and supply technician and the company’s president. “As a technician, I would walk in, and see people upset that their equipment is down, and I just knew that I could help save their day.”
Hernandez’s passion for helping others is just one factor that gives the company an edge. In addition, 24/7 prides itself on strong relationships with its clients. Hernandez said that he’s trying to bring back the old-school ways, the “old-fashioned handshakes,” that really demonstrate a company’s priority to deliver the best services. “I’m building partnerships with a wide range of companies in the Tri-State area so we can be on top of servicing all the equipment we sell,” he said.
24/7 works with its clients in-person, not just online, which is where Hernandez says a lot of mistakes often happen. They help clients find the right piece of equipment based on the size of the space and the services the client is looking to offer. Then, its tech team uninstalls any existing equipment, removing and disposing it safely. Finally, the new equipment is delivered and installed with a company-provided warranty. “In the end, we help save you money,” Hernandez said. “Restaurateurs and operators simply can’t get service like that from e-commerce sites.”
The company recognizes how the food service industry has changed, especially post-Covid, and many of the products they service reflect the ever-evolving industry. One of those products is the Combi Oven, which they offer in their Combi Advantage package. “Clients can do anything they want in a Combi Oven. Most offer three types of cooking in one oven: steam mode, convection mode, and combination mode,” Hernandez said. “There are special attachments to support grilling and for French fries, there’s no grease necessary. They come out crispy, and it’s the healthier option. We’ve developed an expertise in helping the operator find the right combi solutions for their menu.”
In their Combi Advantage package, 24/7 installs Combi Ovens of any model and any manufacturer. Once clients choose an oven, they provide certified installation, free quarterly preventive maintenance during the first year, free removal of existing equipment, staff training and demo, and even a free bucket of cleaning tablets.
Hernandez and 24/7’s vision includes a read on where the industry is headed. With that the Garden State company is representing the innovative and futuristic product: the Plato Cobiot, a robot designed for hospitality and food service. While a robot may seem daunting to some in the industry, Hernandez said that he tries to educate his clients about why Plato is a positive thing for the future of the industry.
“I try to remind them that Plato is there to help,” he said. “He doesn’t have any hands and is not a risk to employees. He’s going to bring dirty dishes away from the table, allowing the waiter to have more quality time to interact with the customer, and leading to better revenue.” The Plato Cobiot focuses on heavy lifting and bussing, not verbal interaction, or relationship-building. Hernandez said that job is still reserved for the restaurant’s staff. “Plato enhances the dining experience,” he said. “We’re in 2023; it’s the future. I say let’s be one of the first to bring [Plato] to market in my area.”
Hernandez has a unique feel for key restaurant profit centers. “Pizza has become a staple for so many different types of foodservice operators,” he said. With that 24/7 is representing the Pizza Group, an Italian company founded in 1974. One of their products, the Dragon Refractory Stone Static Conveyor Oven, is unlike any other pizza oven on the market.
The oven is tiled, instead of being a mesh chain-driven oven. It’s made with refractured stone which helps emulate a real hearth oven. “It offers the speed of a conveyor and the taste of a brick oven. You can make 300 pizzas an hour,” Hernandez said. The Pizza Group Dragon oven is top-of-the-line, and it’s offered at an affordable price.
Finally, among its many partners, 24/7 also works with Broaster Equipment to provide high-quality and affordable pressure fryers. “Like pizza, we see so much potential in adding chicken to a menu. We set out to find a brand that we could offer that minimized the overhead of launching a chicken program. Broaster has been around since the 1950s, but they’re more known in the South, so we’re trying to bring them up north little by little,” Hernandez said, demonstrating the company’s subtle but smart innovation.
They offer a line of Broaster’s pressure fryers, along with their hooded deli cases and prep stations. Hernandez said that Broaster provides a chicken recipe with no franchise fee, so long as their trademark is followed. This recipe is included with 24/7’s servicing. “It’s a healthier option to open frying,” Hernandez said, “And it provides you with nice and juicy chicken that’s not so greasy.”
The needs of today’s restaurant operator have evolved. Through their energy-efficient, innovative, and cost-effective equipment offerings, 24/7 Restaurant Equipment provides its clients with a fresh new approach to commercial cooking solutions and the revenue streams that innovative technology and menus can create.
“Our goal is to provide high quality equipment selection, installation and servicing that allow for healthy and simply prepared food,” Hernandez said. “I’m always here to help, just a phone call away.”
Learn more about 24/7 Restaurant Equipment by visiting them online at their website or calling 732.508.0943