Addressing Employee Hiring & Retention in the Hospitality Industry

employee hiring & retention multicultural restaurant staff team
  • BelGioioso Burrata
  • Inline Plastics
  • Day & Nite
  • Enterprise Greece
  • Red Gold
  • Imperial Dade
  • DAVO Sales Tax
  • RAK Porcelain
  • RATIONAL USA

Employee retention is a serious issue that employers in the Hospitality and Food Services industry are facing today.

Employee benefits, health insurance and retirement benefits in particular, are a useful strategy for hospitality operators when it comes to attracting and retaining employees.

Consider the following when designing your plan for employee hiring & retention:

  • Understand employees, and what they want and need from benefits. Personal analyses geared specifically to the hospitality industry provide insight into employees, helping customize benefits that will energize recruitment and retention.
  • Offer value. Because limited medical plans are voluntary, employees won’t bite if there’s no value in the plan. A limited medical plan needs to offer access, cover preventative services like mental health and address gaps in care.
  • Emphasize employee communications. A third-party vendor can handle administrative tasks like integrating plan management with payroll systems and managing COBRA, but not necessarily employee communications. Employers need to make sure their vendor offers strong communication and education capabilities, so employees will know the value in the limited medical plan and will actually sign up.
  • Keep in mind that retirement plans are important to retention and financial wellness. Retirement benefits like the 401(k) are important drivers of recruitment and employee retention because they uniquely incentivize long-term employment – especially when offered with an employer match.

When employees know that their company takes an interest in securing their financial futures, they’re more likely to stick around and put in their best work. A 401(k) retirement plan helps recruit and retain quality employees.

It enriches the organization’s benefits offering and represents the employer’s interest in helping employees take control of their retirement. Tax-deferred growth for savings also makes 401(k) plans an efficient way for employers and employees alike to invest for retirement.

Benefits can help manage the labor gap in the hospitality industry and attract long-term staff. Work with your insurance advisor to offer a strategic and competitive package and consider retirement planning when it comes to long-term employee hiring & retention.

  • BelGioioso Burrata
  • RAK Porcelain
  • Red Gold
  • Inline Plastics
  • Enterprise Greece
  • RATIONAL USA
  • DAVO Sales Tax
  • Day & Nite
  • Imperial Dade
  • DAVO Sales Tax
  • Day & Nite
  • RAK Porcelain
  • RATIONAL USA
  • Imperial Dade
  • Red Gold
  • BelGioioso Burrata
  • Inline Plastics
  • Enterprise Greece
Robert Fiorito serves as Vice President with HUB International Northeast, a leading global insurance brokerage, where he specializes in providing insurance services to the restaurant industry. As a 25-year veteran and former restaurateur himself, Bob has worked with a wide array of restaurant and food service businesses, ranging from fast-food chains to upscale, “white tablecloth" dining establishments. Robert can be reached at 212-338-2324 or by email at robert.fiorito@hubinternational.com. For more information on HUB, please visit www.hubinternational.com.