Workstream Looks to Revolutionize How Industry Recruits and Trains Talent

Workstream
  • T&S Brass Eversteel Pre-Rinse Units
  • DAVO by Avalara
  • RAK Porcelain
  • McKee Foodservice
  • Day & Nite
  • Imperial Dade
  • Easy Ice
  • Simplot Frozen Avocado
  • Atosa USA
  • BelGioioso Burrata
  • AyrKing Mixstir
  • Cuisine Solutions
  • AHF National Conference 2024
  • RATIONAL USA
Follow TFS on Google News

Workstream hopes to bring hiring into the modern era using text, automation, and the latest technology.

Recruiting, hiring, and on-boarding hourly employees effectively and efficiently has always been a challenge for the restaurant and hospitality industry. Workstream wants to streamline the entire process to maximize efficiency and allow business owners to focus solely on maximizing their customer’s dining experience.

“When we first launched our customers used paper applications, walk-in interviews, and many of them had to manually post on several job boards to hire workers,” Co-Founder Max Wang said. “With Workstream one posting goes to over 25,000 job boards. You can also screen applicants using questionnaires, quizzes, even get them to upload 30 second videos, and after that applicants can select their own interview time slots.”

Using digital automation and directly texting applicants, Workstream reduces the time and resources needed for the hiring process and sharply raises the conversion rate of applicant to employee.

Regular engagement through Workstream also helps businesses interact and hire a growing population of transient workers in the ever-shifting gig economy.

  • AyrKing Mixstir
  • BelGioioso Burrata
  • Cuisine Solutions
  • T&S Brass Eversteel Pre-Rinse Units
  • Atosa USA
  • RATIONAL USA
  • AHF National Conference 2024
  • McKee Foodservice
  • Simplot Frozen Avocado
  • Imperial Dade
  • Easy Ice
  • Day & Nite
  • DAVO by Avalara
  • RAK Porcelain

“Restaurant owners have to embrace the mobility of their employees. Many will come and go, and this fluidity plays right to the strength of Workstream,” Wang said. “Gig economy workers are always on the move. That’s why we use text and SMS. People are always checking their texts and automated SMS texting is the key to how we can bridge the gap of hiring gig workers.”

As COVID-related difficulties ripple across the restaurant industry and owners continue to struggle with labor shortages and hiring difficulties, Workstream hopes that their technology-driven solution will provide industry-wide relief.

“There will always be folks who refuse to return to the workforce, but for those who are seeking work, you have to be the first to reach them and leverage technology to increase the spread of your job posting and fill the gaps that are present,” Wang said. “That is the advantage of Workstream. You can reach out to anyone with automated SMS and email and cast an incredibly wide net.”

Lack of manpower has given hourly workers more leverage than ever and has necessitated more innovative recruitment and hiring practices than ever. The present empowerment of labor demands that business owners appeal to applicants with benefits, care, and added support like never before.

“The short-term solution to hiring issues today is to provide workers more benefits and create a culture that people want to work in where the job is enjoyable and there is room for employee growth,” Wang said. “We have seen applicants accept less pay to work at a restaurant where they feel valued and cared for.”

The long-term solution to hiring and labor issues is more complicated and demands, according to Wang, a total overhaul of hiring practices.

“Job seekers and applicants today want the least painful process possible. So the restaurant owners have to make the process as easy as possible if they want to fill positions,” Wang said. “Is it easy for applicants to submit all your necessary documents? How quickly can they start work and make their first paycheck? I feel that the improvement of the whole industry in hiring will boost the confidence of people and encourage more people to pursue a career in the restaurant industry.”

Through Workstream applicants can also complete the on-boarding process which is typically time-consuming and punctuated by stacks of paperwork. With a handheld app, potential employees can digitally fill out and sign forms, coordinate tax information, and even complete training videos.

“We want to automate as much of the cumbersome hiring process as possible so that the business owner can focus on keeping the doors open,” Wang concluded.


Operators and business owners can visit the Workstream website for more information.

  • Day & Nite
  • RAK Porcelain
  • Easy Ice
  • T&S Brass Eversteel Pre-Rinse Units
  • AyrKing Mixstir
  • Cuisine Solutions
  • RATIONAL USA
  • AHF National Conference 2024
  • DAVO by Avalara
  • Simplot Frozen Avocado
  • Imperial Dade
  • McKee Foodservice
  • BelGioioso Burrata
  • Atosa USA