Tips for Navigating Through Hospitality Staffing Issues

Staffing Issues Self Pour Bar
Staffing Issues Self Pour Bar
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The hospitality industry has changed dramatically in the past couple of years due to the COVID-19 pandemic.

It’s no secret that COVID-19 created instability in the job market and led to the highest unemployment rates the industry has possibly ever seen.

According to Business Insider, the current hiring crisis may stick around for a few years.

Even though unemployment benefits have ended, many Americans would rather stay home than go to work. COVID-19 has become an excuse to create and expand welfare programs that discourage work, and welfare payments are now better than employment for many people.

  • AyrKing Mixstir
  • Atosa USA
  • BelGioioso Burrata
  • RATIONAL USA
  • McKee Foodservice
  • Inline Plastics Safe-T-Chef
  • Texas Pete
  • Simplot Frozen Avocado
  • Imperial Dade
  • RAK Porcelain
  • T&S Brass Eversteel Pre-Rinse Units
  • Day & Nite
  • DAVO Sales Tax
  • Red Gold Sacramento

So how can your restaurant navigate through the labor shortage? Check out the tips below to learn ways to overcome staffing issues so your establishment can still bring in profits during this time!


OUTREACH

Employee Referral Programs

Although there may be less talent available right now, there are many adjustments you can make to the way you’re recruiting talent that can have a significant impact!

An employee referral program is a recruiting strategy that incentivizes current employees, through rewards, to refer friends or family who are qualified for jobs at your establishment.

Typically, employees will only refer someone they trust and believe will get the job done well. Not only does this improve the quality of new hires, but it also saves you time and money because you no longer have to spend time recruiting talent.

A great way to pique your employee’s interest in participating in your referral program is to offer an incentive! Offer a reward when someone refers a potential new hire.

If you hire the referred candidate, provide the employee who gave you the referral with a cash bonus! Make sure to keep track of the success of your program to make sure it’s worthwhile for your business.


INTERNAL ADJUSTMENTS

Perks & Benefits

Workers are leaving the restaurant industry in droves for more stable jobs. Right now, hospitality workers are actively seeking out positions where they will receive benefits after struggling with the hit of the pandemic.

Offering employee benefits is crucial. Not only does it show your staff that you are invested in their health but also their future. Your employees will also feel understood and respected through such offerings.

A solid employee benefits package can help attract and retain talent and help you differentiate your business from competitors.

When posting job openings online, make it seem fun and exciting! Show who your company is and what that person will gain by working for you.

Have your current or former employees (if they left happy) leave reviews about what it was like to work at your establishment to show a fun and inviting work culture. 


TECHNOLOGY

QR Codes

QR codes (quick response codes) are easily readable barcodes that digital devices like smartphones can scan. Due to COVID-19 running rampant over the past two years, restaurants took action to reduce the spread of germs and contact points.

Restaurants quickly adopted QR codes because of their ability to do so.

Not only is it easy for operators, but it is also easy for customers! All customers have to do is follow these four easy steps:

  1. Open their device’s camera app.
  2. Move the camera to get the QR code in the frame.
  3. Scan the code, and the user should see the code’s URL appear.
  4. Tap on it to open that URL and start checking out the menu!

Many establishments have found that using QR codes increases sales because guests are likely to select more items. The technology makes it easier for customers to get what they love and reduces staff burnout since they don’t have to run around checking in half as often.

Self-Serve Technology

Self-pour technology has become increasingly popular over the past few years. For customers, self-pour beverage walls give guests the freedom to pour beer, wine, cocktails, cold brew, and kombucha whenever they want, all while paying by the ounce and skipping the long bar lines!

For operators, self-serve technology increases beverage sales, simplifies operations, boosts serving efficiency, and reduces waste:

  • Reduced labor costs by 20% or more
  • Increased profits by 45% or more
  • Increased service efficiency by 4x
  • Reduced waste by a factor of 10x
Staffing Issues Self Pour Bar
Staffing Issues Self Pour Bar

Self-pour beverage walls are the perfect solution for overcoming the staffing crisis. It allows business owners to operate with fewer staff members while maximizing the number of customers served. This leads to a significant increase in sales.

Many industry operators have found that by adding automation to their establishments, they have significantly reduced the burden of staffing issues.

To hear how three successful hospitality operators are navigating through the hiring shortage, check out this webinar hosted by Bbot, the leaders in contactless dining solutions, and PourMyBeer, the leaders in self-serve beverage technology.


If you have any questions or are looking for more information on self-pour, contact PourMyBeer at (312) 416-9989 or cheers@pourmybeer.com!

  • Simplot Frozen Avocado
  • Texas Pete
  • Inline Plastics Safe-T-Chef
  • DAVO Sales Tax
  • T&S Brass Eversteel Pre-Rinse Units
  • BelGioioso Burrata
  • Imperial Dade
  • McKee Foodservice
  • RATIONAL USA
  • RAK Porcelain
  • Day & Nite
  • Atosa USA
  • AyrKing Mixstir
  • Red Gold Sacramento

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