Tag: ambiance
Restaurant Staff Training Session: $100 + 20 Minutes
After 20 years of running successful restaurants, I know that the absolute cornerstone of my guest experience was training… daily training. I’m talking about the importance of...
Is Your Restaurant On Fire?
All puns aside, I mean is your restaurant really rocking? Your place is "on fire" when you have lines out the door every night...
When Your Food or Ambiance Overshadows Your Service
I’ve always believed the three most important attributes of any successful restaurant are Food, Service & Ambiance. You naturally expect in any restaurant that the...