Restaurant Misfits is a podcast dedicated to all things related to restaurant marketing, management, and everything else in between growing a restaurant business. The podcast is brought to you by Misfit Media in collaboration with Total Food Service. Each episode is hosted by Brett Linkletter, CEO & CoFounder of Misfit Media, and can be found on Spotify, or played below.
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In this episode of the Restaurant Misfits podcast, Brett interviews Abhinav Kapur, CEO & Founder of Bikky, an omni-channel CRM system for restaurants.
Abhinav is dedicated to helping restaurants build deeper, more authentic customer relationships at a time when their business is rapidly shifting beyond the traditional four walls. By aggregating data across channels (in-store, delivery, loyalty, etc.), his system unlocks a unified view of the guest, as well as the ability to run completely automated, data-driven marketing campaigns.
In the next 60 minutes, we dive into new technologies restaurants should be leveraging, how to turn data into dollars and his inspiration behind Bikky.
To listen the Restaurant Misfits podcast with Abhinav Kapur now, press Play below:
To learn more about Abhinav Kapur, check out his website!
About the Host: Brett Linkletter is the CEO & CoFounder of Misfit Media. He has an aggressive willingness to take on new challenges and a strong understanding of scaling a business from scratch. His vision is to disrupt the restaurant marketing space by empowering business owners with predictable, scalable marketing strategies so they can grow their business based on insights and data, versus guesswork and course correction. Brett’s specialty lies in creative content creation, brand messaging, social media growth hacking, and business development. His biggest role model and lifetime hero is his great grandfather, Art Linkletter, who was a famous TV personality and business man and a huge inspiration for Brett to get on camera more and begin a podcast. As the host of Restaurant Misfits, Brett seeks to interview the biggest and the best in the restaurant space to provide both an entertaining and education experience for listeners on every episode.