Article contributed by Mike Berman, COO, Day & Nite/All Service
History shows cycles of economic desperation and despair are most often followed by massive transformation either propelling periods of unrivaled growth and profitability or dealing fatal blows to already wounded businesses.
Goodness knows the now almost one full calendar year foodservice has been ravaged by Covid-19 is the worst, most protracted global economic downturn the industry has ever faced. While looking back is always useful for building a culture of continuous improvement, smart industry leaders recognize now is the time to actively look-think-do forward to most rapidly secure a most prosperous and profitable future. Digitizing your operation, embracing and applying Industry 4.0 principles will prove to be the most efficient major leap forward for hospitality.
Originally oriented for manufacturing, Industry 4.0 underpinnings are particularly transferrable to fast-paced high stakes fields like hospitality. Indeed, we are already seeing elements of Industry 4.0 — the fourth industrial revolution — in foodservice but these have mostly been focused on the front end of the house. Businesses can achieve the same levels of unrivaled interconnectivity for managing critical assets while simultaneously squeezing costs out of the supply chain with greater predictability and reliability. In design and practice, Industry 4.0 roots are firmly planted in the ground of achieving greater operational efficiency and integrity. Events of this past year have certainly forced us to rethink everything, early 2021 demands turning those thoughts into necessary action.
MIT Technology Review offers the most practical advice for deploying Industry 4.0 in your business, advocating for a logically procedural approach. Even the smallest restaurant commits an extraordinarily high percentage of its budget to essential equipment, making asset management the most sensible Industry 4.0 point of entry. Integrated, proactive analysis and reporting coupled with tighter quality controls over maintenance and repair offers the greatest potential for reducing pure operational expenses and increasing revenues through greater equipment performance, uptime. In fact, Industry 4.0 is best applied for manufacturing which is essentially what a kitchen operation and its associated assets are. Throughout this now 42-week weekly column we have regularly stressed the critical role your suppliers must play for ensuring your success.
True to its market leading stature, the Day & Nite family of companies has developed essential technologies and tools allowing hospitality to incorporate key Industry 4.0 fundamentals. Emphasizing asset management, (lowered) total cost of ownership, distributed real-time digitized integration, The Company’s in-house laboratory represents the gateway to foodservice’s operational innovation. From proprietary mobile devices to end-to-end procurement platforms—and much more!–offered as part of Day & Nite/All Service/Popular Plumbing’s standard maintenance contracts, Industry 4.0 for your establishment does not even come at an additional expense. With history as our guide, given the extraordinary times we live in, the phrase transform or perish has never been truer. To be on the right side of history, to create your greater history by taking advantage of Industry 4.0 digitization the Day & Nite family of companies offers as part of its core offering, email jbf@wearetheone.com
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