Navigating The Tech Side Of Permits, Licenses, And Inspections

As a restaurant or nightlife operator, how do you keep track of renewing all your permits and licenses on time? How do you earn an A Letter Grade on your Health Department inspections? How do you stay on top of important deadlines?

Andrew Rigie, NYC Hospitality Alliance
Andrew Rigie, NYC Hospitality Alliance

These are all great questions that I’ve discussed in detail with restaurateurs over the years. I’ve had chefs call me in a panic saying their Health Department permits inadvertently expired because they don’t recall getting the renewal notice in the mail, or they are confused about when they’ll get their next Letter Grade inspection. Restaurateurs have emailed me explaining how a general manager who is no longer with their company never forwarded them the calendar invite as a reminder to renew their sidewalk cafe license, and now they may have to go through the expensive and time consuming process of reapplying and missing a whole season of outdoor seating, as a result.  And, I won’t even get into the discussions I’ve had about renewing insurance policies and issuing employee Notice of Pay Rate forms.

All of this got me thinking about how we could help members of the NYC Hospitality Alliance manage these important tasks. The answer was simple. Let’s develop our own technology platform, available exclusively to members. And now we’re proud to introduce a new and easy way to stay in compliance with COM.PLY.  

No more complicated spreadsheets. No more scrambling over last minute renewals because the person responsible is no longer with your company. No more risking that a permit renewal notice gets lost in the mail. It’s easy with COM.PLY: Just log into your account, choose an event type and select your license or permit. Then enter the issuance date and set a reminder to notify you and selected team members before it expires.

It’s important for restaurants to earn and keep an A Letter Grade from the Health Department. That’s why keeping track of when you’ll be inspected and making sure your team is always practicing A grade food safety is a must. With COM.PLY: Input the date you were inspected, select the number of points issued by the inspector and hit submit. COM.PLY will alert you before your re-inspection and prior to entering your new Letter Grade inspection cycle.

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Create any kind of event and select from a list of popular events. Whether your restaurant needs to stay on top of insurance policies, issue labor law notices to employees, or countless other events that are important to the operation of your business, COM.PLY will remind you and your team of important dates and deadlines.

COM.PLY lets you invite your team to events so your renewals, deadlines and inspections never get overlooked. You can even upload documents like your permits and important paperwork to events for easy reference. Then view your active and completed events all in one dashboard. Whether you have one restaurant or 20, you only need one COM.PLY account!

COM.PLY will send you and your team email reminders and create calendar invitations to help keep you in compliance. COM.PLY is only available from and to members of the New York City Hospitality Alliance.

To learn more about how COM.PLY will help your business stay in compliance, watch our video and learn more at or contact or call 212-582-2506

Andrew Rigie
Andrew Rigie is the Executive Director of the New York City Hospitality Alliance, a trade association formed in 2012 to foster the growth and vitality of the industry that has made New York City the Hospitality Capital of the World. Learn more at