As many establishments try to recover from the effects of the pandemic, one of the main barriers they face is struggling to support the current growing customer demand. Many employees left the hospitality industry to find more stable opportunities in completely different fields. Most businesses in the hospitality industry want to open their doors at 100% capacity, but many are unable to find staff as the industry faces an all-time high staffing crisis.
Yes, the core of your business is great food and great service, but without your team, there’s no restaurant. So how do you manage in a market with a labor shortage? That’s where the power of self-pour beverage technology comes into play. Self-pour allows operators to operate at full capacity and with a reduced staff since guests pour their drinks. Self-pour beverage walls have helped hundreds of owners reduce labor costs and increase their overall operational efficiency.
One of PourMyBeer’s customers, The Golden Mill, faced the same issue. They knew that not only is it hard to get wait staff these days, but they also faced a challenge of how to quickly and efficiently serve a high volume of customers each weekend (around 6,000 guests!). The Golden Mill, located in Golden, Colorado, solved this problem by implementing 56 self-pour taps.
Making the customer flow faster and more efficient is a sure way to make things easier on your operations. Here is how self-pour technology further helps to eliminate staffing challenges:
Your Guests Never Have to Wait Again
When customers pour themselves, staff can focus on the other aspects of their jobs: making payments, placing food orders or giving menu recommendations, and finally talking to and connecting with guests, providing them unique experiences.
Guests will no longer wait in line for a drink or for their server to bring over their drink. It will be a thing of the past! Customers can now pour a drink whenever they’re ready, not having to wait or sit around with an empty glass before the server arrives so they can order another round.
Profits Stay High with Fewer Employees Needing to Get Paid
Just because you have less staff on payroll doesn’t mean you will see more money in your pocket. With self-pour technology, guests can serve themselves, which leads to reduced staffing challenges and labor costs for you! The guests also pour and pay by the ounce, meaning that getting samples is significantly faster than at a traditional bar, but the best part is that the guest pays for the sample, not the operator.
With self-pour beverage walls, every ounce is accounted for and paid for by the guest pouring. Not to mention, your establishment will also cut product waste as customers are now drinking beverages they actually enjoy! Automation such as self-pour technology allows bars or restaurants to save money. Use the savings to provide employees with higher wages. Higher pay will entice them to stay!
Staff Won’t Be Stressed and Overworked Leaving for Something Better
Bartending jobs can often be exhausting in a busy traditional bar, particularly on Friday and Saturday nights. Self-pour technology alleviates staff from the stress of tedious and repetitive tasks such as making the same cocktail over and over again or handling free samples to indecisive patrons taking the bartender’s time.
Since tasks like pouring and sampling are now entirely in the customers’ hands, staff can focus on other more important aspects of operations and overall feel less overwhelmed. Being able to focus on only a few tasks also supports employee productivity.
Labor challenges can strain all types of businesses, and the pressure to quickly bounce back to a pre-pandemic state is as high as ever. PourMyBeer system enables operators to run their establishments more efficiently with less staff while maximizing their beverage sales, making it the most cost-effective and efficient solution to current staffing problems. By implementing this revolutionary technology, your wait times will shorten, your profit margins will increase, the stress level of your staff will be lower, and most importantly, your customers will have a unique and fun experience!
