Suzanne Greco, who began her tenure with the SUBWAY® restaurant chain as a Sandwich Artist™ in 1973 has been named President of the company.
Even before she became a Sandwich Artist™, Suzanne had been part of Team Subway since the first store opened as a family business nearly 50 years ago, and brings a lifetime of SUBWAY® experience to this role. For 24 years, she led the research and development team, spearheading many important initiatives designed to continuously improve the menu and customer experience.
In 2012 Suzanne’s responsibilities expanded significantly when she began overseeing the Operations Department and her responsibilities expanded again earlier this year when she began overseeing the Marketing Department.
In 1996, Suzanne facilitated the creation of the Independent Purchasing Cooperative (IPC) to handle the SUBWAY® brand’s product purchasing. Today there are five IPC co-ops around the world providing the brand’s global supply of food and packaging at quality standards. Suzanne and her teams have earned ongoing industry recognition for their work, including the Menu Masters Award for “Best Menu/Line Extensions” in 2001, the “Menu Strategist Award” from Restaurant Business magazine in 2004, and the “Menu Masters Award” for Healthful Innovations in 2011.
In her new role, Suzanne will oversee the day-to-day operations of the company and will continue to report directly to SUBWAY® Founder and CEO Fred DeLuca.
“Suzanne has accomplished a great deal with Subway and I know there are many more terrific things to come,” said Fred. “I have always been impressed with Suzanne’s relentless desire to make continuous improvements to our products and customer experience. She is always looking for ways to make our business even better. Together with our development agents and franchisees, I’m looking forward to working closely with Suzanne in her new role.”
“My primary focus is to make our family business even better by making improvements wherever we can, especially at the store level where the food and in-store experience is critical to keeping our customers happy and coming back,” Suzanne said. “With the dedicated and seasoned management team in place, along with our active franchisee and development agent groups, I know we will be able to accomplish a lot together.”
Suzanne has been actively involved in the Global Strategic Planning Committees and serves on the Board of Directors. She holds a BA degree in Business Administration from Sacred Heart University.
Headquartered in Milford, Connecticut, and with regional offices in Amsterdam, Beirut, Brisbane, Miami and Singapore, the SUBWAY® brand was co-founded by Fred DeLuca and Dr. Peter Buck in 1965. Their partnership, which continues today, marked the beginning of a remarkable journey – one that has made it possible for thousands of individuals to build and succeed in their own business. In 2012, SUBWAY® restaurants became the first restaurant to meet the American Heart Association’s Heart-Check Meal Certification Program nutritional criteria. This year, for the fourth straight year, the SUBWAY® brand was ranked “number one” by consumers in the Zagat® Fast Food Survey in the “Healthy Options,” “Most Popular” and “Top Service” categories for food brands with 5,000 or more locations.