Home Industry Insights

Industry Insights

Industry Insights

Everything Old Is New Again

New Yorkers may think they can handle the cold, but the people of Chicago are just another species all together. We often complain about...

Restaurant Staff Training Session: $100 + 20 Minutes

After 20 years of running successful restaurants, I know that the absolute cornerstone of my guest experience was training… daily training. I’m talking about the importance of...

Benefits of Energy Deregulation

For those who don’t know, UEC stands for United Energy Consultants. Since 2007 UEC has been providing the Metro NYC area with viable utility...

What Are You Buying When You Buy A Restaurant Business?

When a restaurateur asks me to consider selling their restaurant, one of the first things I do is read their lease.  It should not...

Some Afterthoughts On Tipping

It appears that the much discussed issue of either instituting mandatory tipping, adjusting menu prices to abolish tipping, or continuing to have voluntary tipping...

The One Thing You Must Learn To Survive a Minimum Wage...

Because you cannot overcome a minimum wage increase with labor cuts alone! Let me start off by saying this is not a political soapbox article....

Comfort Food’s New Appearance On Fine Dinnerware

Who doesn’t love comfort food? It’s warm and delicious and usually cheesy. But as the world changes, so does our culture, and our definition...

Financial Crystal Ball for 2017

In my last article I told readers that regardless of who became president that little would change for small business owners in the trenches. ...

ACA Changes Ahead But Staying Course Remains Prudent

Article co-written with Dennis Fiszer, First Vice President and Chief Compliance Officer for HUB International – East Region The election of Donald Trump as President of the...

Respect And Admiration For The Industry We Work Hard To Serve...

It was an incredible experience for the NYC Hospitality Alliance team to curate nine chef demos and eight panel discussions at this year’s HX:...