Hospitality is as simple as this: Are all aspects of the service provided by each and every team-member happening "for" the guest or "to" the guest? With consistent training, the former should be your experience offering and become the calling card of your operation and remember, every detail counts in the guest’s eye.
A 25 plus year veteran of the hospitality and lifestyle industry, Scott Feldman, founder and president of Two Twelve Management, has managing the careers of many significant talents in the epicurean space and executing strategic integrated marketing platforms for consumer brands.
At the New York City Hospitality Alliance's 2018 State of the Industry event, we’ll be talking about the political environment for the restaurant industry, current and proposed laws, and what the industry can do to effectively advocate for sensible reform and representation.
Sales are sales, right? While on the surface the short answer is sales are sales, the long answer is there are gross sales and net sales. So what’s the difference and why does it matter?
For 6 years, I've accurately predicted the Top 8 Healthy Food and Beverage Trends, and once again I’m here to help you break through the “bull” like a master butcher. In 2018, we’re returning to food basics, so start with your gut and you’ll soon be navigating the aisles like a pro.
The International Restaurant & Foodservice Show of NY and Professional Bartenders Association have teamed up to find the best bartender in the region through the inaugural Hip Sip: Battle of the Modern Bartender competition, taking place on Sunday, March 4, 3:30 - 5:00 pm at the Javits Center in NYC.
I was thinking about lessons learned from last year and some thoughts on trends that we are seeing that could be of value to the club management community as you get ready for the upcoming season.
Chef José Andrés' leadership and mentorship has activated a local, committed network with a proven model that can be sustained by local partners and the federal government, with the support of the people of Puerto Rico. Chef Andrés has shown that a job is not just about making money. It’s about serving the community and...
Tripleseat Helps Restaurant and Hotel Event Managers Increase Sales while Streamlining Event Planning Process
Thanks to web applications such as Tripleseat, venue staff and event planners no longer have to undergo onerous routines. Tripleseat is a software company that provides restaurateurs, foodservice specialists and other venues with an easy and convenient way to organize events for their clients.
One of my favorite ways to show your guest that you actually care about them is to put a glass of water down in front of anyone who sits at your bar. Here are another 10 tips for getting back to bartending basics...